Privacy Policy
Effective Date: March 1, 2025

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1. Introduction
Welcome to Rise Window Cleaning ("Company," "we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website thebigrise.com and use our services.

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2. Information We Collect
When you interact with our website or services, we may collect the following types of information:

• Personal Information: Name, email address, phone number, address, and any other details you provide when requesting a service or contacting us.

• Payment Information: If you make a payment, we may collect billing details. However, we do not store credit card information; all transactions are processed through a secure third-party payment provider.

• Usage Data: Information about how you use our website, including IP address, browser type, operating system, pages visited, and time spent on our site.

• Cookies and Tracking Technologies: We may use cookies or similar technologies to enhance user experience and analyze website performance.

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3. How We Use Your Information
We use the collected information for the following purposes:

• To provide and improve our window cleaning services.

• To communicate with you regarding your inquiries, appointments, and customer service needs.

• To process payments and invoices securely.

• To enhance user experience on our website.

• To comply with legal obligations or enforce our terms and conditions.

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4. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• With trusted service providers who assist us in operating our business (e.g., payment processors, scheduling software, or marketing platforms).

• If required by law or to protect our legal rights.

• In case of a business transfer, merger, or acquisition.

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5. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no online data transmission is entirely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices
You have the right to:

• Access, update, or delete your personal information.

• Opt-out of marketing communications at any time.

• Disable cookies through your browser settings.

To exercise these rights, please contact us at info@thebogrise.

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7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies.

8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

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9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:

Rise Window Cleaning
728 N Meade Ave
info@thebigrise.com
(719) 452-1095